UNIVERSITY OF HAWAI‘I  |   MAUI COMMUNITY COLLEGE 
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Spring 2010
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Customized Workplace Training


A&B Training Bonus
Compassionate Caring & Improvement Program Application

Classes:

• Essential Workplace Communication Skills• Fundamentals of Time Management: Improve Your Efficiency• Grammar Review: Is Your Grammatical Slip Showing?*• High Impact Business Writing*• How to Incorporate Your Business or Set Up an LLC• How to Manage Time and Get Things Done• How to Organize Your Desk for Efficiency• Living Exemplary Customer Service• Public Speaking Class 1: First Impressions• Public Speaking Class 2: Engage Your Audience• Public Speaking Class 3: Practice Correctly• Resume Writing• Teaching ESL (English as a Second Language)• The “Secret Magic” Behind Public Speaking: Three Classes• Using Biofeedback: Transform Workplace Pressures into Emotional Balance• Workplace Conflict: Preventing and Resolving It Using Emotional Intelligence• [NEW!] Understanding Unemployment

Essential Workplace Communication Skills


Based on national standards and best practices in the field, this program covers the critical communication and problem-solving competencies needed to succeed in the workplace. 1) Active Listening: Learn perspective taking, paraphrasing, validating the speaker and asking the right questions. 2) Assertive Speaking: Practice using I statements; separating fact from opinion; naming and owning feelings; and, expressing what you mean effectively without offending others. 3) Teamwork: Promote teamwork by defining the spirit of service, the principle of synergy, the attitude of gratitude, and how to give and receive feedback. 4) Work Styles: Identify your work style and others’ work styles and learn how to work cooperatively with other styles. 5) Conflict Styles: Identify your conflict style and how to apply constructive conflict resolution strategies. 6) Problem-Solving: Learn and practice a six-step problem solving method and apply the steps to a real problem that occurs in the workplace.
Sue Feltz MS, Customized Training Coordinator for VITEC, has over 20 years experience coaching and training leadership, communication and organizational skills for personal and professional effectiveness to individuals, small businesses and corporations. She is a certified Facilitator for Franklin Covey.

426W10 / $109
A > F 8:00AM - 12:00PM 2/19/10 - 3/5/10 3x Laulima 225

Downloads

Download Registration Form (Adobe Acrobat .pdf file - 112 KB)

Download Catalog - Spring 2010 (Adobe Acrobat .pdf file - 1.4 MB)

Download College for Kids Application (Adobe Acrobat .pdf file - 128 KB)

Would you like to be an VITEC Trainer or propose a new course?
Download a Trainer Application (Adobe Acrobat .pdf file - 112 KB)
Download a Trainer Application
(Word .doc file - 20 KB)


Registration Discount of 10%!

New registrations taken between February 8 & February 26 will be eligible to receive 10% off of the tuition. Mention promo code: WW10226

Some restrictions do apply, for details call 984-3231.